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 RETURNS & EXCHANGES 

Please read below for all information

 

 

 

 

 

If for any reason you wish to return your item please don't hesitate to contact us - email me with "return" at: info@bepartstudio.com

 

We allow returns in the first 7 days after you receive your order. You may exchange your items for a different style, size, or for store credit (credit value excludes postage paid).

 

 

Please note that shipping charges are non-refundable, and you must pay for the return shipping. Items must be returned in their original condition and in their original packaging, to protect them on their way.

 

 

 

EXCHANGE FOR SIZE

There is a customer's responsibility to ensure that they have ordered the correct size. As we know the ring sizing can be tricky we created chart to help you in purchasing your correct size.

 

You may exchange for a different size within 7 days from delivery date + shipping time.

Customers will be responsible for all shipping & re-shipping charges for exchanges.

 

 

 

 

If items are damaged when they arrive, please let me know as soon as you receive them, the damaged items will then be replaced if it was our fault.

Please do not hesitate to contact us at: info@bepartstudio.com and do not forget to add a photo of the item with a description of the fault.

 

We will not exchange items that have been worn or show obvious signs of wear.

 

 

REPAIRS

 

Repairs of damaged jewelry may incur a fee.